Terms and Conditions
Welcome to Aeiforia! By accessing our website and purchasing our products, you agree to comply with the following terms and conditions:
Product Information
We aim to provide accurate descriptions, images, and pricing details for all Aeiforia products. Slight variations in color may occur due to monitor settings and display differences.
Pricing & Payments
All prices on our site are in GBP (or the applicable currency) and include VAT. We accept major credit cards, debit cards, and secure online payment methods. Full payment is required upon order confirmation.
Order Processing
Orders are processed within 14 business days. Estimated delivery times will be provided at the time of ordering. Aeiforia is not responsible for delays caused by shipping carriers or other unforeseen circumstances.
Intellectual Property
All content, including images, text, and design elements on our website, is the property of Aeiforia and is protected by copyright laws. Unauthorized use of our content is prohibited.
Limitation of Liability
Aeiforia is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
Privacy
Your privacy is important to us, and we are committed to protecting your personal information. For more details, please review our Privacy Policy.
Return Policy
At Aeiforia, we want you to be fully satisfied with your purchase. If you're not happy with your item, please review our return policy below:
Return Eligibility
Items may be returned within 2 days of delivery, provided they are unused, unwashed, and in their original packaging with all tags intact.
Return Process
To initiate a return, please contact us with your order information. Upon approval, we will provide you with return instructions.
Refunds
Refunds will be processed within 5-7 business days after we receive and inspect the returned item(s) to ensure they meet our return criteria. The refund will be issued to the original payment method.
Exchanges
We offer exchanges for different sizes or colors, subject to availability. Please contact us before returning your item to ensure the correct exchange is available.
Non-Returnable Items
Sale items, gift cards, and personalized products are non-refundable.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect. In such cases, Aeiforia will cover the return shipping cost.
Privacy
Aeiforia is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.aeiforia.co.uk. By accessing or using our services, you agree to the terms of this policy.
Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing addresses, payment details, and account credentials.
Browsing Information: IP address, browser type, device information, and pages visited.
Order Information: Purchase history and preferences.
Marketing Preferences: Newsletter subscriptions and communication preferences.
How We Use Your Information
We use the information we collect for:
Processing and fulfilling orders.
Providing customer support.
Sending promotional emails and updates (with your consent).
Improving website functionality and user experience.
Preventing fraud and ensuring security.
Complying with legal obligations.
How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:
Service Providers: Payment processors, shipping companies, and email service providers.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In case of mergers, acquisitions, or company restructuring.
Data Security
We implement security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails by clicking the “unsubscribe” link.
Disable cookies through your browser settings.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can manage cookie settings in your browser.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
Contact Us
For any questions about this policy, please contact us at:
Email: info@aeiforia.co.uk
